According to Santa Clara County, callers do not need health insurance and will not be charged for receiving assistance. The ...

With this pilot program, Santa Clara County 911 dispatchers will still pick up the call but if an in-person response is not ...

Santa Clara County 911 dispatchers launched a new "Nurse Navigation" pilot program Wednesday that involves diverting low ...

Santa Clara County launched its Nurse Navigator pilot program on Wednesday to help 911 dispatchers determine if a call ...