Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

I now find the holiday has changed: The white water rafting has been replaced by abseiling and the rock climbing has been switched to pony-trekking. This constitutes a ’significant change' for the ...

Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you. You must tell them it's essential to stick to this deadline. This is called 'making time of the ...

£24,294 - £25,979 per annum, depending on experience. Could you be a key first point of contact for people in Flintshire who contact us through digital channels such as email, WhatsApp, Messenger, etc ...

From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you.

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Half of GB adults cut back spending on two or more essentials, including energy, water, broadband and car insurance, in the last year Social tariff schemes, which offer discounts for low-income ...

Citizens Advice and the Trussell Trust have come together to develop a free helpline for people struggling to afford the basics. Operating in England and Wales, the helpline offers personalised advice ...

Advicelink Cymru is a Welsh Government funded Citizens Advice service designed to help people who are most in need of advice services, particularly those who would not usually seek advice. Advicelink ...

Responding to the publication of the Renters Rights Bill, Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “This bill is a critical and long overdue step which will better protect ...

Citizens Advice is calling for Universal Credit to be urgently reformed, as its latest report lays bare the harm caused by the current system, in particular deductions. More than two million ...